お客様一人ひとりのニーズに応じたSMAサービスソリューションで、太陽光発電への投資の安全性を確保します。

1つの正しい選択で 20年にわたり、電力会社に頼らない独立したエネルギー供給を実現できます。

SMA Service

SMAのアフターサービスについて

太陽光発電システムに投資することは、陽射しに溢れた、独立したエネルギー供給という未来に向けて一歩を踏み出すことです。SMA のサービスチームは、システムの全使用期間にわたって、お客様が太陽光発電システムの恩恵を享受できるよう、カスタマイズされたサービスと最高のサポートを提供します。起動に関すること、遠隔監視に関すること、定期メンテナンスに関すること、お困りのことがあれば何でも当社のサービスチームにお任せください。

SMAが追い求めているサービスは、お客様の手を煩わすことなく太陽光発電システムの性能を最大限に引き出すことです。

  • 30年以上のサービス実績で安心

  • お客様のニーズに合せてカスタマイズできるサービスプログラム

  • 経験豊富なサービス技術者が対応します

サービス概要

お客様が太陽の恵みを最大限享受できる最適なサービスソリューションをご提供します。

Solar Roof

分散型パワーコンディショナ

詳細はこちら
Industiral

セントラル型パワーコンディショナ

詳細はこちら

分散型 納期目安

サービスラインのお問い合わせ先

アフターサービスに関するお問い合わせは、オンラインサービスセンターよりお願いいたします。

お問い合わせ方法はこちら

International SMA Service Line

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Niestetal

SMA Service Line

(international toll-free)

00800 SMA SERVICE
(+800 762 7378423)
(only with request number)

SMA Online Service Center

SMA South America SPA

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Main Office and Office

Santiago de Chile

SMA Service Line

SMA Online Service Center

SMA Australia Pty Ltd.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Sydney

SMA Service Line (toll free for Australia)

1800 SMA AUS (1800 762 287)

SMA Service Line (international)

SMA Online Service Center

SMA Service Partner Scube Technologies Ltd.

Service Line

SCUBE Technologies Ltd.

SMA Online Service Center

SMA Benelux bv/srl

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Mechelen

SMA Service Line (BE)

SMA Service Line (NL)

SMA Online Service Center

SMA Tecnologia Solar Ltda

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Brasil

SMA Online Service Center

Brazil Service Email

SMA Service Partner Renovatio Solar

Service Line

SMA Online Service Center

SMA Canada, Inc.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Toronto

SMA Service Line

(toll free for Canada)

+1 877-MY-SMATech (+1 877-697-6283)

SMA Service Partner TERMS a.s.

Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.

Service Line

SMA Online Service Center

SMA FRANCE S.A.S.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Lyon

SMA Service Line

SMA Online Service Center

SMA Solar Technology AG

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Niestetal

Service Line

+49 561 9522-499
(only with request number)

SMA Online Service Center

SMA Service Partner AKTOR FM.

Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.

Service Line

SMA Online Service Center

SMA Solar India Pvt. Ltd.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Thane West

SMA Online Service Center

SMA Service Partner PT Biana Daya Nusantara

Service Line

PT Biana Daya Nusantara

SMA Online Service Center

SMA Italia S.r.l.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Milano

SMA Service Line

SMA Online Service Center

SMA Japan K.K.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Tokyo

SMA Service Line

SMA Online Service Center

SMA Service Partner Al-Rowwad for Electrical Substations

Our service partner is available Sunday to Thursday from 8:30 a.m. to 5:30 p.m.

Service Line

SMA Technology Korea Co., Ltd.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Seoul

SMA Service Line

SMA Online Service Center

SMA Service Partner Koennen Technology

Service Line

Koennen Technology Sdn Bhd

SMA Online Service Center

Servicio Técnico Residencial, Comercial e Industrial

Para ponerse en contacto telefónico con la SMA Service Line, necesita un número de solicitud válido.

Así funciona:

  1. Crear una solicitud de servicio
    Cree una solicitud de servicio en el SMA Online Service Center en my.sma-service.com.

  2. Recibir el número de solicitud
    Después de crearla, recibirá su número de solicitud individual.

  3. Contactar con la Service Line (lista de verificación)
    Llame a la SMA Service Line y tenga su número de solicitud a mano.

Sin un número de solicitud, su llamada no podrá ser atendida.

Service Line

SMA Online Service Center

SMA Service Partner Megatron Energy Services

Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.

SMA Service Partner ESI Philippines Transformer Service Corp.

Service Line

ESI Philippines Transformer Service Corp.

SMA Online Service Center

SMA Service Partner TERMS a.s.

Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.

Service Line

SMA Online Service Center

SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDA

Our service partner is available Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 6:00 pm

Service Line

SMA Online Service Center

SMA Service Partner Solar Hive

Service Line

SMA Online Service Center

SMA Solar Technology Middle East

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Dubai

SMA Service Line

SMA Online Service Center

SMA Ibérica Tecnología Solar, S.L.U.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Barcelona

SMA Service Line Iberica

SMA Online Service Center

SMA Service Partner SJ Solar + Storage Lanka

Service Line

SMA Online Service Center

SMA Service Partner Hengs Technology Co., LTD.

Service Line

Hengs Technology Co., LTD.

SMA Online Service Center

SMA Service Partner Tirathai E & S

Service Line

Tirathai E&S Company Limited

SMA Online Service Center

SMA Service Partner DEKOM Ltd. Şti.

Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.

Service Line

SMA Online Service Center

SMA Solar Technology Middle East

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Dubai

SMA Service Line

SMA Online Service Center

SMA Solar UK Ltd.

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Milton Keynes

SMA Service Line

SMA Online Service Center

SMA America, LLC

You can only contact the SMA Service Line by phone with a valid request number.

Here's how it works:

  1. Create a service request
    Create a service request in the SMA Online Service Center at my.sma-service.com.
  2. Receive a request number
    After creating your request, you will receive your personal request number.
  3. Contact the Service Line (SMA Service Line Checklist)
    Call the SMA Service Line and have your request number ready.

Your call cannot be processed without a request number.

Headquarters

Rocklin, CA

Online Service Center

SMA Service Line

(toll free for USA, Canada and Puerto Rico)

+1 877-MY-SMATech (+1 877-697-6283)

SMA Service Partner Vietnam Service New Energy

Service Line

SNE Vietnam Ltd.

SMA Online Service Center